Sunday, May 19, 2024

All you need to know as Zipline launches its operations in Kenya

Zipline, a digital logistics company will be launching its operations in Kenya later this month. The company has since signed a deal with counties within the Lake Region Economic Bloc to deliver medical supplies from a drone station the company is putting up in Chemelil, Kisumu County. We engage Winfred Muiruri, General Manager, Zipline Kenya, on all you need to know ahead of the planned operationalization.


Q: Briefly explain to us about Zipline and what services the company provides.

A: Zipline is an instant delivery service that operates a drone manufacturing and delivery system, delivering medical supplies as well as non-medical products including ecommerce and animal health products. Founded in 2014, the company aims to create logistics solutions that serve all humans equally by leveraging expertise in robotics and autonomy to design, manufacture and operate the world’s largest automated delivery system.

Q: How do Zipline drones operate?

A: A requestor (either medical staff at remote hospitals and clinics, veterinary, or other designated official) place orders with Zipline, a fulfillment operator receives this order and prepares the products into a special delivery package with a parachute. A Zipline flight operator then packs the medical products into a drone and performs pre-flight checks. The drone is then launched with a supercapacitor-powered electric catapult launcher and accelerates from 0 to 70 miles per hour (0 to 113 km/h) in 0.33 seconds. The drone then flies autonomously to its delivery site while a remote pilot at each distribution center monitors all drones in flight. The drone descends to 20–35 meters (66–115 ft) before dropping the package under a paper parachute.

Zipline drone delivering medical supplies. (Photo: Courtesy)

Q: How long does it take to deliver medical supplies to health facilities?

A:  The drone technology takes between 10 and 45 minutes to deliver the supplies within an area within the radius of 80 to 120 kilometers from the Zipline centre. This means a distance that could take about six hours by road will be covered under 30minutes by the zipline drones

Q: What specific challenge is Zipline coming to address?

A. The fulfillment system of Zipline is well equipped with the state-of-the-art warehousing facility and cold chain storage that keeps all products within the recommended standards for delivery.  It aims to create logistics solutions that serve all humanity equally by leveraging its expertise in robotics and autonomy to design, manufacture and operate an automated delivery system. It makes deliveries of supplies such as vaccines, infusions, whole blood, platelets, and frozen plasma, among others more sufficient and timelier despite terrains. In agriculture, it is supporting the delivery of animal genetic material like swine and bull semen and animal vaccines. In effect, Zipline provides and easy, more efficient, reliable and safer means of delivery of goods to all locations, day/night, rain or shine.

Q: You recently signed an MoU with the County Government of Kisumu. What does the MoU entail?

A: On 16th February 2022, Zipline signed an MoU with the County Government of Kisumu. The agreement gives way to the establishment and operation of a Zipline distribution hub in Kisumu County to act as the base of operations for the Zipline Unmanned Aerial System (UAS) and the Zipline services capable of serving health projects and facilities across the 16 Lake Region Economic Bloc (LREB) Counties. From there, medical commodities will be delivered to over 500 health facilities while also delivering adolescent health products to communities

Q: Which other counties are you targeting?

A: We are speaking with several other counties and will make public announcements once a decision is made.

Q: How are you addressing the issue of safety given that drones can easily collide with airborne panes?

A: The technology uses specific routes identified through digital mapping and identification of locations. Our drones can easily detect an aircraft on their flight path and take a diversion to avoid collision. All our drones also have redundant features so that one is always on standby to operate in case one has a fault in-flight. We are the only drone company that boast of a a parachute landing system which makes the drone to safely land at any given time should the aviation authority ask us to land because of some emergency work within the airspace or even because of any unforeseen failure in flight. We work with the KCAA to ensure that we are very fit to launch a drone at any given time.

Q: When should we expect the launch of the Kisumu distribution hub and where else will you open such hubs?

A: We are in the final stages prior to launch. We will make the announcement when everything is set to launch our Kisumu hub and any other new hub as may come up.

Kevine Omollo
Lake Region Bulletin is your one stop multi-media platform for news from Lake Region Counties of Kisumu, Siaya, Homa Bay, Migori, Kisii, Nyamira, Vihiga, Kakamega, Busia, Bungoma, Trans Nzoia, Nandi, Kericho and Bomet. Email:

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